Privacy Policy

We collect information you provide directly to us when you create an account, use our services, or contact us for support.

Account information: When you create a Frantiko account we collect your name, email address, and password (stored as a cryptographic hash — we never store plain-text passwords).

Usage data: We collect information about how you use Frantiko, including features accessed, blueprints created, fix prompts generated, and session data processed.

Payment information: If you subscribe to a paid plan, payment is processed by Stripe. Frantiko does not store your full card number or CVV. We receive a tokenized payment reference.

Communications: If you contact us by email or through our contact form, we retain a record of that correspondence.

We use the information we collect for the following purposes:

To provide and improve our services: Operating the Frantiko platform, generating blueprints, processing session insights, and delivering AI fix prompts.

To communicate with you: Sending product updates, billing receipts, support responses, and (where you have opted in) marketing communications.

To ensure security: Detecting, investigating, and preventing fraud, abuse, and security incidents.

To comply with legal obligations: Responding to lawful requests from government authorities where required by applicable law.

We do not sell your personal data to third parties.

Frantiko uses Novus.ai to collect behavioral analytics from products you monitor. This data is anonymized by default — no personally identifiable information about your end users is stored or processed by Frantiko.

Session recordings are stored for 30 days on paid plans and automatically deleted thereafter. You may request early deletion at any time from your dashboard settings.

You are responsible for including appropriate disclosure in your own product's privacy policy that behavioral analytics are collected.

We share your information with the following categories of service providers, solely to operate the Frantiko platform:

Cloud infrastructure: Vercel (hosting and edge functions) and Neon (database).

Analytics infrastructure: Novus.ai (behavioral analytics).

Payment processing: Stripe (subscription billing).

All service providers are contractually required to protect your data and use it only for the purposes we specify. We do not share your data with any third party for advertising or marketing purposes.

We retain your account data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where we are required by law to retain it for a longer period.

Blueprint data, fix history, and session insights are retained for the duration of your account and deleted upon account deletion.

Depending on where you are located, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you. Correction: Request that we correct inaccurate personal data. Deletion: Request that we delete your personal data. Portability: Request an export of your data in a machine-readable format. Objection: Object to our processing of your personal data in certain circumstances.

To exercise any of these rights, contact us at privacy@frantiko.com. We will respond within 30 days.

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These include:

Encryption of data in transit using TLS 1.3 and at rest using AES-256. Password hashing using bcrypt with a per-user salt. Role-based access controls limiting internal access to personal data. Regular security audits and penetration testing.

No method of transmission over the internet is 100% secure. If you become aware of a security issue, please report it to security@frantiko.com.

Frantiko uses cookies and similar tracking technologies to operate our services. We use:

Strictly necessary cookies: Session cookies required to keep you logged in. These cannot be disabled without affecting core functionality.

Analytics cookies: First-party analytics to understand how Frantiko is used in aggregate. You may opt out of analytics cookies in your account settings.

We do not use third-party advertising cookies.

Frantiko is operated from the United States. If you access our services from outside the United States, your data may be transferred to and processed in the United States. We comply with applicable data transfer frameworks including the EU-US Data Privacy Framework where required.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and update the "Last updated" date below. Your continued use of Frantiko after the effective date constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, contact us at:

Frantiko, Inc. privacy@frantiko.com

For EU/EEA residents, you also have the right to lodge a complaint with your local supervisory authority.